Instructions – PLEASE READ BEFORE TAKING THE SURVEY

(continue button at the end of the page)

We are going to ask some questions about you and your experiences. Here are a few hints to help make that process a little bit easier.

1. Choosing and Using Your Survey Password

Please choose a personal password. We will ask you to enter the same password at the top of each survey page, and keep it for your records.

Anytime you hit a Submit button, your answers are sent to us. If you have to stop your survey for any reason, you can use your password to pick up your survey where you left off. If you decide that you want change your mind about sharing later, or want to edit your permissions, we will ask you for this password.  

2. Using the video recorder: Will it work with my device?

We would love to share audio or video of your story. Unfortunately, video recorders don’t work the same on every device and in every browser. The video recorder works best with the following devices and browsers:

iPhone	Chrome, Firefox, Safari
iPad	Chrome, Firefox
Windows	Chrome, Firefox, Edge
Android	Chrome
Mac	Chrome
Chromebook	Chrome

If you are unable to use the video recorder, please share your story in writing – we would love to read it!

3. Using the video recorder: How do I do it?

On a desktop or laptop computer

In order to use the video recorder you must: (1)  first press the “Turn on Camera” button on the left to turn on the camera, (2) allow the website to use your camera and then (3)  press the “Start Recording” button on the right to start recording. (4) Press “Stop Recording” when you are done.  Need more detail? Find a detailed PDF here.

On a mobile phone or device

Standard internet and data rates apply. Video files may use a lot of data and may take a while to load. If you are submitting video, please be patient as your files load. Loading time depends on file size and the speed of your internet or WiFi connection.

In order to use the video recorder you must: (1)  first press the “Record Answer” button, (2) allow the website to use your camera, (3)  press the record button, and (4) select “Use Video.” If your phone gives you a choice, please select “Camcorder” or “Video.” Do not choose Marco Polo, Instagram, or any other apps.  Need more detail? Find a detailed PDF here.

4. What are the questions about?

Question 1: Choosing a Healthcare Provider

Question 2: Making it to Appointments

Question 3: What makes a provider trustworthy?

Question 4: Technology and Maternity Care

Question 5: What’s on Your Mind?

5. How do I get my gift card?

At the end of the survey, you will have the option to submit your name and address for us to send you a $75 gift card. We will collect your personal information on a separate survey form that will not be connected to the answers you have given us here. Please note that gift cards will only be sent to North Carolina addresses, and only one gift card per address will be issued.